Terms of use

Last Updated: December 18, 2025

These terms and conditions of use, together with any documents and/or additional terms they expressly incorporate by reference, constitute a contract (the “Terms of Use”) between you and FlyingFox Blockchain Solutions Ltd, a corporation existing under the laws of Alberta (Canada) and its affiliates (collectively, “FlyingFox“, “we”, “us,” “our,” or the “Company”).

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND FlyingFox.

FlyingFox is registered as a Money Services Business (“MSB”) in Canada with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) to carry on virtual currency exchange dealings (the “Services”), with a registration number of C100000650 .

By using the website at https://flyingfox.io/ (the “Website”) or any of our Services, you agree that you have read, understood, and accept all of the terms and conditions contained in these Terms of Use. If you do not agree to any part of these Terms of Use, you may not use the Website and our Services.

As an MSB, we may work with licensed payment service, remittance, or e-money service providers (the “PSPs”). When you provide your information to FlyingFox, such information may be shared, as required, with the respective PSPs in the markets for which you are undertaking a transaction and such PSPs shall have an independent right to your personal information. Please read our Privacy Policy for further details on the collection, disclosure and use of your information.

Please note that FlyingFox is not a bank. FlyingFox does not represent, and cannot guarantee, that your funds are or will be insured with the Canada Deposit Insurance Corporation or any similar crown corporation or body.

JURISDICTION

Users of this Website and the Services are responsible for observing all applicable laws and regulations in their relevant jurisdictions before proceeding to access the information contained herein. The information provided in or accessible through the Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject FlyingFox to any registration or other requirement within such jurisdiction or country which FlyingFox does not currently have. FlyingFox reserves the right to limit access to the Website to any person, geographic region or jurisdiction. By proceeding to access the information or Services, you are deemed to have represented and warranted that the applicable laws and regulations of your relevant jurisdiction allow you to do so.

NON-CUSTODIAL SERVICES

FlyingFox DOES NOT TAKE CUSTODY OF, HOLD, OR CONTROL YOUR VIRTUAL CURRENCY AT ANY TIME. FlyingFox operates as a non-custodial service provider that facilitates transactions between your traditional financial accounts and your self-custodial virtual currency wallet. Transactions are executed directly between your bank/payment account and your self-custodial virtual currency wallet.

You are solely responsible for securing your virtual currency, as well as your wallet, private keys, and seed phrases. FlyingFox cannot access, recover, or reverse transactions involving your wallet. Once virtual currency is delivered to your wallet, FlyingFox has no control over or responsibility for those assets. Fiat payments are considered final once FlyingFox receives confirmation of irrevocable settlement from its banking or payment provider. If your payment is reversed, disputed, or recalled after settlement, you agree to reimburse FlyingFox immediately for any amounts advanced. You are solely responsible for determining and fulfilling any tax obligations arising from your transactions.

You consent to receive all communications electronically, including disclosures, receipts, and compliance notices. You represent and warrant that you exclusively control the destination wallet address you provide and that you are not sending to a custodial wallet belonging to someone else.

NO OFFER, RECOMMENDATION OR SOLICITATION

NONE OF THE INFORMATION CONTAINED ON THIS WEBSITE CONSTITUTES A RECOMMENDATION, SOLICITATION OR OFFER BY FlyingFox TO BUY OR SELL ANY SECURITIES, FUTURES, OPTIONS OR OTHER FINANCIAL INSTRUMENTS OR PROVIDE ANY INVESTMENT, TAX OR LEGAL ADVICE OR SERVICE.

FORWARD-LOOKING STATEMENTS AND VIRTUAL CURRENCY INFORMATION

Nothing on the Website is, or should be relied on as, a promise or representation as to the future. The Website may contain views, estimates, opinions, predictions or other forward-looking statements, which may reflect the views of FlyingFox or any of its affiliates with respect to, among other things, FlyingFox’s operation, the performance of a virtual currency or the virtual currency market. Users may identify forward-looking statements by the use of words such as “believe”, “expect”, “potential”, “continue”, “may”, “will”, “should”, “seek”, “approximately”, “predict”, “intend”, “plan”, “estimate”, “anticipate” or other comparable words. These forward-looking statements are subject to various risks, uncertainties and assumptions. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these potential statements. Should any assumptions underlying potential forward-looking statements contained on the Website prove to be incorrect, the actual outcome or results may differ materially from outcomes or results projected in these statements. Neither FlyingFox nor any of its affiliates undertakes any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law or regulation.

Pricing and other information generated through the use of the Website which may be made available herein may not reflect actual prices or values that may be available to you in the market at the time generated or at the time you may want to purchase or sell a particular virtual currency with us.

RISK ACKNOWLEDGEMENT

By using the Services, you acknowledge and accept the following risks inherent with virtual currency transactions:

  • Market Volatility: Virtual currency values are highly volatile and may fluctuate significantly. The value of any virtual currency at the time of conversion may differ substantially from its value at the time of delivery or at any future time.
  • Transaction Delays: Virtual currency transactions may be delayed due to network congestion, insufficient gas fees, or other technical factors beyond FlyingFox’s control. FlyingFox cannot guarantee the speed or timing of any transaction completion.
  • Blockchain Network Failures: Blockchain networks may experience outages, forks, or other disruptions that affect transaction processing, confirmation, or finality. FlyingFox has no control over blockchain networks and cannot prevent or remedy such failures.
  • Wallet Security: You are solely responsible for the security of your non-custodial wallet, including safeguarding your private keys, seed phrases, and access credentials. If your wallet is compromised due to mismanagement, loss of credentials, or security breaches, FlyingFox cannot recover your funds.
  • Irreversibility of Losses: Cryptocurrency transactions are generally irreversible. Any losses resulting from incorrect wallet addresses, network errors, or market fluctuations are permanent and cannot be recovered.

COMPLIANCE, ANTI-MONEY LAUNDERING, AND MONITORING

  • Transaction Monitoring and Reporting: FlyingFox monitors transactions for suspicious activity, fraud, and compliance with applicable laws. We reserve the right to report suspicious transactions to FINTRAC, law enforcement, or other regulatory authorities as required or permitted by law. You acknowledge and agree that FlyingFox may be legally required to report certain transactions and that we are prohibited from disclosing to you that such a report has been made.
  • User Compliance Obligations: You agree not to use the Services for any unlawful purpose, including money laundering, terrorist financing, fraud, or any other illegal activity. You agree not to circumvent, disable, or otherwise interfere with any compliance, security, or anti-fraud controls implemented by FlyingFox. Any attempt to do so may result in immediate termination of your access to the Website and Services, and may be reported to appropriate authorities.
  • Transaction Controls: FlyingFox reserves the right, in its sole discretion and without prior notice, to cancel, delay, refuse to execute, or, where reasonably possible and permitted by law, reverse any transaction at any time if we suspect or identify: (a) fraudulent activity; (b) operational or technical error; (c) non-compliance with these Terms of Use; (d) violation of applicable laws or regulations; (e) suspicious activity that may indicate money laundering, terrorist financing, or other financial crimes; or (f) any other compliance, legal, or security risk. You acknowledge that FlyingFox shall have no liability to you for any losses, damages, or consequences arising from our exercise of these rights, except where such exclusions are prohibited by law.
  • Transaction Limits: FlyingFox may also, in its sole discretion, impose transaction limits and controls on your use of the Services, including but not limited to: (a) daily, weekly, or monthly transaction limits; (b) volume caps; (c) verification-based restrictions; and (d) temporary transaction holds for compliance review. These controls may be modified, updated, or removed at any time without prior notice as required by regulatory obligations, risk management considerations, or operational conditions.

PROHIBITED USE

You are prohibited from attempting to circumvent and from violating the security of this Website, including, without limitation:

  • accessing content and data that is not intended for you;
  • accessing accounts and/or wallets that are not registered to you (use of third-party bank accounts or third-party-controlled wallets is strictly prohibited. You represent and warrant that you are acting on your own behalf, and not on behalf of any other person, when you use your bank accounts or cryptocurrency wallets in connection with the Service);
  • attempting to breach or breaching the security and/or authentication measures which are not authorized;
  • restricting, disrupting or disabling service to users, hosts, servers, or networks;
  • illicitly reproducing TCP/IP packet header;
  • disrupting network services and otherwise disrupting Website owner’s ability to monitor the Website;
  • using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;
  • introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • attacking the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; and
  • otherwise attempting to interfere with the proper working of the Website.

FEES AND TRANSACTION COSTS

All fees applicable to a transaction will be displayed to you before you confirm such transaction.

By proceeding with a transaction, you acknowledge and agree to pay the displayed fees, spreads, and any applicable third-party processing costs, including but not limited to blockchain network fees (gas fees), payment processing fees, and bank transfer charges.

FlyingFox reserves the right to modify, update, or change its fee structure at any time without prior notice. Updated fees will be displayed to you at the time of your transaction. It is your responsibility to review the fees before confirming any transaction. You acknowledge that fees may vary based on transaction type, volume, payment method, currency pair, market conditions, and other factors as determined by FlyingFox in its sole discretion.

EXCHANGE RATES

FlyingFox relies on aggregated third-party information sources and does not guarantee that the exchange rates match any particular benchmark source at any given time.

Notwithstanding anything to the contrary, we reserve the right at our sole discretion to refuse a transaction (including but not limited to: restricting the creation of a new transaction as well as cancelling a transaction already in process). For transactions refused by us, we will notify you as promptly as we reasonably can, provide a reason where it is possible to, and arrange for a refund where applicable. More specifically, the exchange rate may change between the time of posting a transaction and when we receive your money.

CONDITIONS OF USE

As a condition of your access and use to the Website and Services, you agree that you may use the Website and Services only for lawful purposes and in accordance with these Terms of Use. You also warrant that you are at least 18 years of age.

To use our Services, you may be required to create an account, provide personal information, complete identity verification (KYC) steps, and undergo ongoing compliance checks (AML/ATF requirements). You consent to our use of third-party service providers for these functions. We reserve the right to approve or deny any account, request additional information; and/or suspend or terminate accounts for compliance reasons.

Without limiting the foregoing, you warrant and agree that your use of the Website and any Services we offer shall not:

  • In any manner violate any applicable federal, state, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
  • In any manner violate the terms of use of any third-party website that is linked to the Website, including but not limited to, any third-party social media website.
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses, or screen names associated with any of the foregoing).
  • Encourage any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website or Services, or which, as determined by us, may harm the Company or users of the Website or Services or expose them to liability.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.

THIRD-PARTY WEBSITES

For your convenience, the Website may provide links or pointers to third-party sites. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites. Such links to third-party sites from the Website may include links to certain social media features that enable you to link or transmit on your own or using certain third-party websites, certain content from this Website. You may only use these features when they are provided by us and solely with respect to the content identified.

DISCLAIMER OF WARRANTIES

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NEITHER THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENTS, OR THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

LIMITATION ON LIABILITY

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF VIRTUAL CURRENCY, LOSS OF FUNDS DUE TO INCORRECT WALLET ADDRESSES, TRANSACTION ERRORS ON THE BLOCKCHAIN, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE COMPANY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE, ANY LINKED WEBSITES OR OTHER THIRD-PARTY WEBSITES, NOR ANY WEBSITE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON EVEN IF THE COMPANY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW.

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, IN NO EVENT SHALL COMPANY’S AGGREGATE LIABILITY FOR ALL CLAIMS, WHETHER ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNT OF FEES PAID BY YOU TO THE COMPANY FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM.

INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless FlyingFox, its affiliates and service providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, from any loss, damage, cost, action, claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of these Terms of Use; your use of, or conduct in connection with the Website or the Services; your violation of any law, rule or regulation, or the rights of any third party; or any chargebacks, recalls, or reversals of fiat funds after any virtual currency has been delivered to you. You further agree that FlyingFox has the right to set off any amounts owed by you to FlyingFox, including without limitation amounts arising from chargebacks, recalls, or reversals, against any amounts FlyingFox owes to you.

AMENDMENTS

We may change these Terms of Use from time to time in our absolute and sole discretion. If we make material changes to these Terms of Use, we will provide notice to you by doing some or all of the following:

  • Updating the “Last updated” date at the beginning of these Terms of Use and adding a statement to our homepage;
  • Requiring your acceptance of the amended Terms of Use; or
  • Sending you an email notification.

Any and all such modifications are effective immediately upon posting, or, if required by applicable law, upon your acceptance of the amended Terms of Use or receipt of email notification and apply to all access to and continued use of the Website and Services. You agree to periodically review the Terms of Use in order to be aware of any such modifications. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Website and Services. If you do not terminate your use of the Website or Services, your continued access to or use of the Website or Services will be deemed to constitute acceptance of such revised Terms of Use.

ENTIRE AGREEMENT

These Terms of Use, together with our Privacy Policy, comprise the entire understanding and agreement between you and FlyingFox as to the subject matter hereof, and supersedes any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of these Terms of Use), and every nature between and among you and FlyingFox.

Section headings in these Terms of Use are for convenience only and shall not govern the meaning or interpretation of any provision of these Terms of Use.

ASSIGNMENT

You may not assign any rights and/or licenses granted under these Terms of Use. We reserve the right to assign our rights without restriction, including without limitation to any FlyingFox affiliates or subsidiaries, or to any successor in interest of any business associated with the Website and Services. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, these Terms of Use will bind and inure to the benefit of the parties, their successors and permitted assigns.

CHANGE OF CONTROL

Should FlyingFox be acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.

All provisions of these Terms of Use which by their nature extend beyond the expiration or termination of these Terms of Use shall survive the termination or expiration of these Terms of Use.

GOVERNING LAW

This Agreement shall be interpreted and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.

ARBITRATION AND WAIVER OF CLASS ACTION

If you have a dispute with FlyingFox arising under these Terms of Use, we will attempt to resolve such dispute through our support team. If we cannot resolve the dispute through our support team within 30 days of your notice to FlyingFox regarding the dispute, then the determination of the dispute shall be settled solely and exclusively by final and conclusive binding arbitration in the City of Calgary, Province of Alberta, administered by JAMS. Such arbitration shall be conducted in accordance with the then prevailing JAMS Streamlined Arbitration Rules & Procedures, with the following exceptions to such rules if in conflict: (a) one arbitrator shall be chosen by JAMS; (b) each party to the arbitration will pay an equal share of the expenses and fees of the arbitrator, together with other expenses of the arbitration incurred or approved by the arbitrator; (c) each party shall be entitled to participate in the arbitration by video conference or teleconference; and (d) arbitration may proceed in the absence of any party if written notice (pursuant to the JAMS’ rules and regulations) of the proceedings has been given to such party.

Where applicable, both you and FlyingFox agree to bring any dispute in arbitration on an individual basis only, and not on a class or collective basis on behalf of others. Where applicable, there will be no right or authority for any dispute to be brought, heard or arbitrated as a class or collective action, or as a member in any such class or collective proceeding (the “Class Action Waiver”). Notwithstanding any other provision of these Terms of Use or the applicable arbitration rules, where applicable, disputes regarding the enforceability, revocability, scope, or validity or breach of the Class Action Waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator. In any case in which (1) the dispute is filed as a class or collective action and (2) there is a final judicial determination that all or part of the Class Action Waiver is unenforceable, the class or collective action to that extent must be litigated in a civil court of competent jurisdiction, but the portion of the Class Action Waiver that is enforceable shall be enforced in arbitration. You and FlyingFox agree that you will not be retaliated against, disciplined or threatened with discipline as a result of your filing or participating in a class or collective action in any forum. However, we may lawfully seek enforcement of the arbitration clause set out above and the Class Action Waiver under the applicable law and seek dismissal of such class or collective actions or claims.

If for any reason the arbitration clause set out above is not applicable, then each party, (i) to the fullest extent permitted by applicable law, hereby irrevocably waives all right to trial by jury in relation to any issue relating to these Terms of Use or any other matter involving the parties, and (ii) submits to the exclusive jurisdiction and venue of the courts located in the city of Calgary, province of Alberta.

INJUNCTIVE RELIEF

These Terms of Use do not hinder the rights of either party to seek injunctive relief in order to limit immediate, serious and irreparable injury.

FORCE MAJEURE

We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

WAIVER

No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms of Use operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

These Terms of Use shall not be construed to waive rights that cannot be waived under applicable local, provincial, state and federal laws where you are located.

CONTACT US

To file a complaint, obtain information about our policies and practices, or if you have questions or comments about these Terms of Use, please contact us by email at support@flyingfox.io.







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